Tensions with Airlines Rise at Reagan Airport ; Stress Hits Workers, Pilots, Passengers

Summary

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All the strains on the nation's troubled airline industry were evident yesterday at Ronald Reagan Washington National Airport as Delta Air Lines employees discussed layoffs in the wake of their announced merger with Northwest Airlines, American Airlines pilots protested customer service problems and passengers complained about delays.

High fuel prices, a weak economy and stiff competition have combined to force some small airlines into bankruptcy while major airlines consider consolidating to cut expenses.

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Extract

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Tensions with Airlines Rise at Reagan Airport ; Stress Hits Workers, Pilots, Passengers

A merger of Delta and Northwest would form the world's biggest carrier, but employees yesterday were more concerned about losing their jobs than plotting a winning strategy for their combined airlin...

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