Summary
Reading from prepared scripts and calling at predesignated times, retirees of the Communications Workers of America (CWA) are the newest recruits in the union's strike against Verizon Communications, asked to flood service centers with complaints and questions to - in the words of one leader - "tie them up."
The scripted calls are going to fiber-solution outlets, repair shops, maintenance and testing centers, and fiber-optic and digital subscriber line (DSL) centers to "keep them busy," said Pat Welsh, president of the CWA Retired Members Council for District 1, which covers New York, New Jersey and New England. He described the calls as "electronic picketing" whose purpose is to "stop them from doing business."See the full content of this document
Extract
; Asked to Make Calls to 'Tie Up' Centers
The CWA suggested the calls in emails to members of various Retired Members Council chapters in which the union said making the calls was something the retirees could do "right from your home" to support the union and those walking the p...
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